Business software is an incredibly beneficial tool that is used to increase productivity in a business, however systems frequently become outdated, but once you know the proper signs you can instantly upgrade your business software. The purpose of business software is to increase and measure productivity, perform business functions with more accuracy, and to improve the customers’ experience. By misreading the signs and foregoing software upgrades you’re hurting your business finically and logistically. The following are five indicating signs that you need to upgrade your business software.
System Speed– Over time you get used to the operating speed of your software. However, when your business evolvesstrain is placed on your server that strain causes the system to operate at a slower pace, decreasing the overall efficiency of the system. There is now increased information bogging down the server and it may not have the necessary system requirements to run self-software updates. Your business will hit a certain point where regular maintenance of the server and system updates cannot keep it running at an acceptable speed. This is a clear sign to update your ERP software to accommodate the size and desired speed of your business.
CRM System Lacks Basic Functionality
Customer relationship management (CRM) systems are used to help a business manage its interactions with current and future customers. It involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support. However, some CRM systems lack basic functions such as:
- Easy to read dashboards
- Analytical tools- without analytical tools you are unable to access information such as customer behaviors and various sales data. Without analytical tools you are unaware of all the facts, which could lead to missed opportunities and failed marketing campaigns.
- The ability to integrate with other systems-a CRM system needs to seamlessly flow with your other systems such as your accounting, email, and finance software. If you find that your systems are highly segregated then that is a clear indicator that your system needs an upgrade.
CRM is a great tool to increase customer satisfaction, however to have optimal results the software needs to be regularly evaluated and replaced when necessary.
The Absence of Mobility
In this technology driven age it is essential that you have access to important information at all times. If your business system isn’t compatible with mobile devices then it is time to explore new options. Discover one of the many current business software solutions that offer a variety of mobile dashboard and mobile alert functions to make sure you’re connected to critical business information everywhere you go.
ERP System is Outdated
Enterprise resource planning (ERP) is business management software that is used to collect, store, manage, and interpret date across different business activities. When one aspect of this system is lagging it has the potential to bring down your whole business software system. The following are clear signs that your ERP is outdated and needs to be upgraded:
- Your ERP system doesn’t have cloud capabilities- older ERP systems are tied to local machines, which poses a serious risk. If the local machine gives out then your vast wealth of information will disappear. Cloud-based ERP systems ensure that data is safe and is routinely backed up. Another great benefit of the cloud is that you can access information anytime and anywhere.
- The ERP system is not well rounded- some older systems are only effective for one aspect of business such as supply chain logistics. Look for an ERP system that handles everything in a single integrated system.
Employee Input
Your employees are the individuals who use the business software everyday and need it for optimal efficiency. If employees raise concerns about the software then it is a wise idea to explore their complaints. Periodically conduct surveys regarding the current software. Be open to advice, criticism, and general comments because that information can tell you if your current business software is the right choice for your business. Be careful that you don’t get stuck on the old habits or what upper management is best, listen to your employees and allow them to steer you in the right direction.
Business software is a powerful tool that can help your business achieve new levels of success and return of investments. However, if you aren’t aware of the present signs regarding your system you could make a crucial error by failing to upgrade. There are a variety of other signs that indicate you need to upgrade your business software. Let us know why your business recently updated their software.
About The Author: Shariq Toor is a SEO & Outreach Specialist at The Marketingzen Group & TGO Consulting specialist in Microsoft Dynamics GP. Shariq loves to work on new ideas for technology and search engine marketing. Follow him @shariqtoor
